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Data Protection Policy

EcomSuccessBlueprint.com is committed to providing a superior learning experience for everyone we work with. We know that our users are committed to their success, and we are equally committed to ensuring that each interaction someone has with our content is optimized for maximum educational potential. To enable us to do this, EcomSuccessBlueprint.com needs to gather and use certain information about individuals.

Individuals whose information we gather include customers, affiliates, business contacts, employees, and other people with whom the organization has a relationship or may need to contact.

This policy describes how this personal data is collected, handled, and stored to meet the company’s data protection standards — and to comply with the law.

Why This Policy Exists

This data protection policy ensures EcomSuccessBlueprint.com:

  • Complies with data protection law and follows industry best practices.
  • Protects the rights of staff, customers, affiliates, and partners.
  • Is open about how it stores and processes individuals’ data.
  • Protects itself from the risks of a data breach.

EU General Data Protection Regulation (GDPR) Protection Law

The GDPR (General Data Protection Regulation) protection law describes how organizations that conduct business with individuals or entities located in EU (European Union) nations — including EcomSuccessBlueprint.com — must collect, handle, and store personal information.

These rules apply regardless of whether data is stored electronically, on paper, or in any other manner.

To comply with the law, personal information must be collected and used fairly, stored safely, and not disclosed unlawfully.

The EU GDPR is underpinned by eight core principles. These state that personal data must:

  1. Be processed fairly and lawfully.
  2. Be obtained only for specific, lawful purposes.
  3. Be adequate, relevant, and not excessive.
  4. Be accurate and kept up to date.
  5. Not be held for any longer than necessary.
  6. Be processed in accordance with the rights of data subjects.
  7. Be protected in appropriate ways.
  8. Not be transferred outside the European Economic Area (EEA) unless that country or territory also ensures an adequate level of protection.

1. Policy Statement

Every day, our business will receive, use, and store personal information about our customers, affiliates, partners, and colleagues. It is important that this information is handled lawfully and appropriately, in line with the requirements of the Data Protection Act 2018 and the General Data Protection Regulation (collectively referred to as the ‘Data Protection Requirements’).

We take our data protection duties seriously because we respect the trust that is placed in us to use personal information appropriately and responsibly.

2. About This Policy

This policy and any other documents referred to in it set out the basis on which we will process any personal data that we collect or process. This policy does not form part of any employee’s contract of employment and may be amended at any time.

The company as a whole is responsible for ensuring compliance with the Data Protection Requirements and with this policy. Any questions about the operation of this policy or any concerns that the policy has not been followed should be referred in the first instance to the Data Protection Officer.

3. What Is Personal Data?

Personal data is defined as data (whether stored electronically or paper-based) relating to a living individual who can be identified directly or indirectly from that data (or from that data and other information in our possession).

Processing is any activity that involves the use of personal data. It includes obtaining, recording, or holding the data, organizing, amending, retrieving, using, disclosing, erasing, or destroying it. Processing also includes transferring personal data to third parties under privacy control conditions.

Sensitive personal data includes contact info, address, session activity on the platform, IP location, etc. Sensitive personal data can only be processed under strict conditions and used for the express purpose for which it was collected.

4. Data Protection Principles

Anyone processing personal data must ensure that data is:

  1. Processed fairly, lawfully, and in a transparent manner.
  2. Collected for specified, explicit, and legitimate purposes and any further processing is completed for a compatible purpose.
  3. Adequate, relevant, and limited to what is necessary for the intended purposes.
  4. Accurate and, where necessary, kept up to date.
  5. Kept in a form that permits identification for no longer than necessary for the intended purposes.
  6. Processed in line with the individual’s rights and in a manner that ensures appropriate security of the personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage, using appropriate technical or organizational measures.
  7. Not transferred to people or organizations situated in countries without adequate protection, and without first advising the individual.

5. Fair and Lawful Processing

The Data Protection Requirements are not intended to prevent the processing of personal data, but to ensure that it is done fairly and without adversely affecting the rights of the individual.

In accordance with the General Data Protection Regulation (GDPR), we will only process personal data where it is required for a lawful purpose. The lawful purposes include (amongst others): whether the individual has given their consent, the processing is necessary for performing a contract with the individual, for compliance with a legal obligation, or for the legitimate interest of the business. When sensitive personal data is being processed, additional conditions must be met.

6. Collection of Information

We receive and store information about you, such as:

  • Information you provide to us: This includes your name, email address, address or postal code, payment method, and telephone number. We collect this information in several ways, including manual entry while using our service, interacting with customer service, participating in surveys or promotions, providing reviews or ratings, setting preferences, or providing information to us elsewhere.

  • Information we collect automatically: This includes your activity on our platform, details regarding your interactions with customer service, device IDs or unique identifiers, connection information, statistics on page views, IP address, and standard web log information.

See our Privacy Policy for more details.

7. Use of Information

We use the information we collect to provide, analyze, administer, enhance, and personalize our services and marketing efforts, to process your registration, orders, payments, and communication. Our primary aim is always to enhance the user experience.

8. Processing for Limited Purposes

In the course of our business, we may collect and process personal data, including from location data, business partners, and subcontractors who work on technical, payment, and delivery services, credit reference agencies, and other capacities.

We will only process personal data for the specific purposes or for any other purposes specifically permitted by the Data Protection Requirements. We will notify those purposes to the data subject when we first collect the data or as soon as possible thereafter.

9. Notifying Individuals

If we collect personal data directly from an individual, we will inform them about:

  • The purpose or purposes for which we intend to process that personal data, as well as the legal basis for the processing.
  • The types of third parties, if any, with whom we will share or disclose that personal data.
  • The fact that we intend to transfer personal data to a non-EEA country or international organization and the appropriate and suitable safeguards in place.
  • Their rights, including the right to request from us access to and rectification or erasure of personal data, restriction of processing, or objection to processing, and the right to data portability.

10. Data Security

We will take appropriate security measures against unlawful or unauthorized processing of personal data and against accidental or unlawful destruction, damage, loss, alteration, or unauthorized disclosure of or access to personal data.

We will maintain data security by protecting the confidentiality, integrity, and availability of personal data.

Our security procedures include:

  • Securing lockable desks and cupboards at all times.
  • Pseudonymization and encryption of data.
  • Using methods of secure disposal for both paper documents and digital devices.
  • Logging off from PCs when unattended to prevent unauthorized access.

11. Subject Access Requests

Individuals must make a formal request for information we hold about them. Employees who receive a request should forward it to the data department immediately.

When receiving telephone inquiries, we will only disclose personal data we hold on our systems if we can verify the caller's identity.

12. Changes to This Policy

We may modify this Data Protection Policy at any time, but we will provide prominent advance notice of any material changes to this Statement.