Privacy Policy

Welcome to Ecom Success Blueprint, operated by The Freedom Formula Ltd (“Ecom Success Blueprint”, “The Freedom Formula Ltd”, “our”, “us”, “we”). We are committed to protecting your privacy and data. This Privacy Policy outlines how we collect, use, store, and protect the personal information of our users in compliance with the General Data Protection Regulation (GDPR), Data Protection Act 2018, and other relevant legislation.

We are registered with the Information Commissioner's Office (ICO) under registration number [Insert ICO registration number].

This Privacy Policy (together with our Cookie Policy, Terms of Use, and any other incorporated by reference terms, where applicable) sets out the basis on which we collect any Personal Data from you in relation to the services provided through our website at https://ecomsuccessblueprint.com (our "Website") or use of the services offered via the Website, collectively known as the Platform.

Definitions

• Data Controller, Data Processor, Data Subject, and Supervisory Authority shall have the same meanings as in the Data Protection Laws.
• Data Protection Laws include Regulation (EU) 2016/679 (the GDPR), and applicable subordinate legislation and regulations implementing those including the Data Protection Act 2018 (the DPA), and other relevant global data protection legislation.
• Personal Data means any information that identifies or relates to a particular individual, also referred to as “personally identifiable information” or “personal information” under applicable Data Protection Laws.
• User: Any individual or legal entity that has access to and is using our Website or Services.

Minimum User Age

Our services are not directed to individuals under the age of 18. Users below this age should only use our Website with the involvement of a parent or guardian and should not submit any personal data to us. Parental consent is required for users below the age of consent where justifiable.

Controller/Processor Position

We act as the Data Controller for data collected directly through our Website for service provision.

User Information & Data Submission

You will be asked to provide us with your information when you:

• Fill in forms on our Website or correspond with us by phone, email, or otherwise.
• Register to use our Platform (creating an Ecom Success Blueprint account).
• Use the Platform.
• Report a problem with our Platform.
• Complete any optional surveys, when applicable.

When entering details related to a third party, you must have obtained clear permission from the individual whose data you provide before sharing it with us.

Information We Collect About You

We collect the following types of information:

• Identity and Contact Data: Names, addresses, email addresses, phone numbers, and preferences.
• Financial and Transaction Data: Details of products and services purchased, and occasionally bank account details (if provided by you).
• Technical Data: IP addresses, browser types, and country location.
• Usage Data: Information about how you use our website, products, and services.
• Other Personal Data: Any information voluntarily provided by you through the Platform, including during mentoring or live support sessions.

How We Use Your Information and Justification of Use

• Consent: Where you have consented to the use of your information.
• Contract Performance: Where your information is necessary to perform a contract with you.
• Legal Obligation: When processing is required by law.
• Legitimate Interest: Where processing is necessary to achieve our legitimate interests, and reasons for using it outweigh any prejudice to your data protection rights.
• Legal Claims: Where information is necessary to defend or make a claim.

Information Shared with Other Sources

We may collect certain information from third-party resources such as:

• Service Providers: Analytics providers or cloud service providers as listed in our sub-processors page.
• Social Networks: Information from your social network account if you sign in through a third-party site.

Where We Store Your Personal Information

Your Personal Data is maintained, processed, and stored by us and our authorized Service Providers in the USA, Europe, and the UK. We use lawful mechanisms and contractual terms to ensure data protection regardless of lesser legal requirements that may apply.

Disclosure of Your Information

We may disclose your personal information to third parties in the following circumstances:

• Service Providers: To assist us in performing a contract, including providing the Website and services.
• Business Transfers: If The Freedom Formula Ltd or substantially all of its assets are acquired by a third party, personal information will be one of the transferred assets.
• Legal Obligations: To comply with legal obligations or protect the rights and safety of Ecom Success Blueprint or others.

How Long We Retain Your Personal Data

We retain your information for as long as necessary to provide you with the Platform or deal with specific issues, or as required by law. You may delete your account at any time, and your data will be securely deleted, except where retention is necessary for legal reasons.

Your Rights

Under the GDPR (EU and UK) and DPA, you have the following rights:

• Right to Access: You have the right to access Personal Data held by us.
• Right to Rectification: You have the right to correct inaccurate data.
• Right to Erasure: You can request the deletion of your Personal Data.
• Right to Restrict Processing: You can request a halt to processing of your data.
• Right to Data Portability: You have the right to request a copy of your data and transfer it.
• Right to Complain: You can lodge a complaint with the ICO (www.ico.org.uk).

Contact Information

If you have any further questions or would like to exercise any of your rights, please contact us at:
Email: ecomsuccessblueprint@gmail.com
Postal Address: The Freedom Formula Ltd, 1st Floor, 3&4 Cranmere Court, Lustleigh Close, Matford Business Park, Exeter, Devon, United Kingdom, EX2 8PW.